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B2B Andrew Schiver B2B Andrew Schiver

Why B2B Commerce Breaks at Scale (and it’s Not a UX Problem)

As B2B organizations scale their ecommerce operations online, the instinct is often to focus on surface-level improvements that address the website’s appearance and visual style, but don’t address deeper, more substantive issues like usability, discoverability, or the overall structure of the site. 

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B2B Bryan Swift B2B Bryan Swift

Five Reasons Why Your eCommerce Website Needs More Content

Not too long ago, I was knee-deep in the B2B industry. I spent the better part of the last 15 years immersed in B2B content. Over the last few years, I’ve been working in B2C and I am amazed at how many eCommerce websites aren’t publishing fresh content on a consistent basis.

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