Welcome to The Switch

Take a deep dive with your #1 source for eCommerce industry news, trends, and professional resources

B2B Andrew Schiver B2B Andrew Schiver

Why B2B Commerce Breaks at Scale (and it’s Not a UX Problem)

As B2B organizations scale their ecommerce operations online, the instinct is often to focus on surface-level improvements that address the website’s appearance and visual style, but don’t address deeper, more substantive issues like usability, discoverability, or the overall structure of the site. 

Read More
B2B Bryan Swift B2B Bryan Swift

12 Essential Features of A Successful B2B Website

In the digital age, a successful website is crucial for enterprise commerce. Your website serves as the face of your business online. And for B2B brands making the jump to digital commerce, a well-designed B2B site can drive sales, make your sales process more efficient, and help build (or create) lasting relationships with your customers. But what makes a B2B website truly effective?

Read More
B2B Bryan Swift B2B Bryan Swift

5 Ways Shopify Is Transforming B2B Commerce

The world of B2B commerce is undergoing a significant shift. As buyer expectations evolve, businesses are under pressure to deliver online experiences that are not only functional but fast, intuitive, and user-friendly—similar to what buyers experience in their day-to-day consumer lives. But B2B buying isn’t a simplified, click-to-buy transaction…

Read More
B2B Elsa Arauz B2B Elsa Arauz

Shopify B2B: 5 Steps to eCommerce Success

As the ecommerce landscape continues to evolve, more and more businesses are finding success with Shopify’s powerful capabilities for B2B brands. But we know that making the leap to B2B on Shopify is not the same as serving a Direct-to-Consumer (D2C) audience…

Read More
B2B Bryan Swift B2B Bryan Swift

Five Reasons Why Your eCommerce Website Needs More Content

Not too long ago, I was knee-deep in the B2B industry. I spent the better part of the last 15 years immersed in B2B content. Over the last few years, I’ve been working in B2C and I am amazed at how many eCommerce websites aren’t publishing fresh content on a consistent basis.

Read More
B2B Bryan Swift B2B Bryan Swift

How to Streamline the B2B Buying Buying Process

The B2B buying process is often complex, involving multiple stakeholders, extensive research, and structured procurement procedures. On average, 6-8 stakeholders are involved in a B2B purchase, each with unique concerns and requirements. If your website makes it difficult to find critical information…

Read More